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Telecom Performance Analyst

This is the career opportunity you’ve been waiting for. Joining Enteractive means working in an innovative, tech-driven and highly collaborative team environment.
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Enteractive is hiring a Telecom Performance Analyst to help increase our Customer Reach.  

This is the career opportunity you’ve been waiting for. Joining Enteractive means working in an innovative, tech-driven and highly collaborative team environment. You’ll get the chance to work with some of the most established operators in the iGaming industry, in a role where you are responsible for analysing our current Customer Reach metrics on a day-to-day basis and suggest Business & Technical changes in order to improve on this.

You are the right person for the role if you like the challenge of supporting a fast growing company that is innovating in the world of communications & CRM.  

The Role:

  • Support Enteractive in understanding and fulfilling its telecommunications regulatory affairs obligations in various countries around the world.
  •  Undertake research and collect data to better analyse our outcomes
  • Coordinate with  third parties to constantly obtain new virtual phone numbers across the globe.
  • Regularly monitor   our voice answering rates & message delivery rates in order to ensure we are always reaching as many Customers as possible.
  • Responsible to keep up to date with the ever changing regulations across different markets.

Why should you join our team?

  • You will be working in an agile environment where you have the opportunity to really make a difference
  • You will participate in brainstorming sessions and contribute ideas to constantly improve our product, “(Re)Activation Cloud®”.
  • Regular team and company events.
  • You will work in an environment that promotes training and development initiative in order for you to constantly grow and develop within your role.

Requirements:

  • Bachlor’s degree in Marketing, Business, Statistics or similair.
  • Excellent organisational skills to handle multiple tasks in a fast-paced environment
  • Strong knowledge and technical skills using MS Office tools
  • Previous working experience in telecoms, direct inward dialing (DID) or SIP/VOIP  is considered an asset. 
  • You are a creative problem solver with a demonstrated ability to provide pragmatic advice.
  • Fluency in written and spoken English, and the ability to convey information and develop presentations for multiple levels of the organisation.  

What do we offer?

  • Competitive remuneration package
  • Company laptop
  • Complimentary breakfast and lunch in the office and Friday beers with peers (currently on hold due to the pandemic and remote working).
  • Regular team and company events
  • Company doctor
  • Discounts on gym subscriptions
  • Modern and cosy workplace
  • Relocation package if you are not located in Malta
Usually responds within three days

Or, know someone who would be a perfect fit? Let them know!

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Perks & Benefits

If you think it sounds like Enteractive could be the right place to take your career to the next level, just wait until you hear about our amazing perks!

  • Breakfast and Lunch

    We provide amazing breakfast and lunch for all our employees! No matter if you have dietary requirements, intolerances, or just really don't like peas, we have mouth-watering options for everyone.

  • Company Doctor

    The Company Doctor is available from Monday to Friday and can visit you at the office or your own home if you are not able to work that day.

  • Friday Social

    Every Friday at 17:30 you have the chance to wind down in a relaxed environment, whilst celebrating our achievements after a week of hard work.
    Enjoy a game of ping pong, challenge your colleagues to a game of Fifa or mingle in our sports bar over a cold beer on draft or a glass of bubbly!

  • Company and Team Events

    Each year Enteractive organizes a cool summer party with a surprise theme and location. Last year we spent the day in an awesome villa, complete with mixologist, DJ, pool games, BBQ, and, well, just lots of fun! What a great day! We even arranged childminders for all the busy parents so they could relax and socialise while the little ones were in safe hands.

    And for the festive season, don’t miss out on our amazing black-tie Christmas party – we love getting dressed up for this annual bash, with brilliant company, a heavenly dinner and great tunes that will have you dancing the night away.

    Bond with your team outside the office.
    Each team here at Enteractive arrange several team events throughout the year - go-karting, ten-pin bowling, fancy dinners, sunny boat trips around the island, even football trips to Milan… You name it, we’ve probably done it!

  • Health and well being benefits

    Exercise not only has a positive impact on your body, it also improves your attitude, your mind and your mood.
    We offer our employees discounted gym memberships, a weekly football session and we also participate in a variety outdoor sports events. The Grid, Padel ball, hiking, and there’s so much more..

Workplace & Culture

Work hard - Play hard 

Enteractive is a fast-growing company and an all-round awesome place to be. We offer a great work-life balance, a flat working environment, and no dress-code. We offer a lot of opportunity for growth in a 100% self-motivating work environment.

 

Already working at Enteractive?

Let’s recruit together and find your next colleague.

email
@enteractive.com
  • Adrian
  • Alexander Nilsson
  • Amber Rops
  • Andrew
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  • Anthony Micallef
  • Bartlomiej Michalek
  • Ciara Murray
  • Daniel Larsson
  • Daniel Schembri
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