Enteractive is hiring a Telecom Performance Analyst to help increase our Customer Reach.
This is the career opportunity you’ve been waiting for. Joining Enteractive means working in an innovative, tech-driven and highly collaborative team environment. You’ll get the chance to work with some of the most established operators in the iGaming industry, in a role where you are responsible for analysing our current Customer Reach metrics on a day-to-day basis and suggest Business & Technical changes in order to improve on this.
You are the right person for the role if you like the challenge of supporting a fast growing company that is innovating in the world of communications & CRM.
The Role:
- Support Enteractive in understanding and fulfilling its telecommunications regulatory affairs obligations in various countries around the world.
- Undertake research and collect data to better analyse our outcomes
- Coordinate with third parties to constantly obtain new virtual phone numbers across the globe.
- Regularly monitor our voice answering rates & message delivery rates in order to ensure we are always reaching as many Customers as possible.
- Responsible to keep up to date with the ever changing regulations across different markets.
Why should you join our team?
- You will be working in an agile environment where you have the opportunity to really make a difference
- You will participate in brainstorming sessions and contribute ideas to constantly improve our product, “(Re)Activation Cloud®”.
- Regular team and company events.
- You will work in an environment that promotes training and development initiative in order for you to constantly grow and develop within your role.
Requirements:
- Bachlor’s degree in Marketing, Business, Statistics or similair.
- Excellent organisational skills to handle multiple tasks in a fast-paced environment
- Strong knowledge and technical skills using MS Office tools
- Previous working experience in telecoms, direct inward dialing (DID) or SIP/VOIP is considered an asset.
- You are a creative problem solver with a demonstrated ability to provide pragmatic advice.
- Fluency in written and spoken English, and the ability to convey information and develop presentations for multiple levels of the organisation.
What do we offer?
- Competitive remuneration package
- Company laptop
- Complimentary breakfast and lunch in the office and Friday beers with peers (currently on hold due to the pandemic and remote working).
- Regular team and company events
- Company doctor
- Discounts on gym subscriptions
- Modern and cosy workplace
- Relocation package if you are not located in Malta