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Junior Account Manager

Do you want to work in a fast-paced, fun and creative environment whilst enjoying a flat working environment? Come join the Enteractive Family!
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As a Junior Account Manager, you will act as the first point of contact with existing customers٫ answer their queries and increase client satisfaction, along with assisting our sales team to help identify new sales leads.

If you enjoy coming up with effective solutions and working toward achieving goals٫ this position is for you. You will use your communication skills to identify and address clients’ needs while representing Enteractive in a positive way.

Ultimately٫ you will contribute to building profitable٫ long-term relationships with our clients to reach our business objectives.

Enteractive is the iGaming pioneer and industry leader in Player Retention Solutions. Our Player Reactivation Services help operators get churned players back in action through our proprietary (Re)activation Cloud, whilst our Player Support offering makes sure active players stay on board.  It’s all responsible and easy. It’s simply Retention-as-a-Service.

Your day to day: 

  • Build strong relationships with the assigned customers.
  • Contacting clients regularly through email, Skype, Slack, phone and face-to-face.
  • Monitor individual customer performance and produce monthly performance reports both for the internal stakeholders and customers in the portfolio.
  • Handle customers’ day to day queries, requests and issues.
  • Use data and reports to analyse markets trends and performance
  • Acquire knowledge of customers and build profiles including target markets and trends.

Our ideal candidate: 

  • 1 year experience of working in the industry as an Account Manager.
  • Excellent communication and interpersonal skills.
  • Strong relationship building skills, and the ability to build trust.
  • Great organization, planning and prioritization skills, with strong attention to detail.
  • Strong command of written and spoken English – An additional European language is considered an advantage but not essential.
  • Able to work on own initiative and be self-motivated.
  • Skilled in Microsoft suites such as Excel and Word, comfortable with various systems and remote communications.
We usually respond within three days

Or, know someone who would be a perfect fit? Let them know!

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Perks & Benefits

If you think it sounds like Enteractive could be the right place to take your career to the next level, just wait until you hear about our amazing perks!

  • Breakfast and Lunch

    We provide amazing breakfast and lunch for all our employees! No matter if you have dietary requirements, intolerances, or just really don't like peas, we have mouth-watering options for everyone.

  • Company Doctor

    The Company Doctor is available from Monday to Friday and can visit you at the office or your own home if you are not able to work that day.

  • Friday Social

    Every Friday at 17:30 you have the chance to wind down in a relaxed environment, whilst celebrating our achievements after a week of hard work.
    Enjoy a game of ping pong, challenge your colleagues to a game of Fifa or mingle in our sports bar over a cold beer on draft or a glass of bubbly!

  • Company and Team Events

    Each year Enteractive organizes a cool summer party with a surprise theme and location. Last year we spent the day in an awesome villa, complete with mixologist, DJ, pool games, BBQ, and, well, just lots of fun! What a great day! We even arranged childminders for all the busy parents so they could relax and socialise while the little ones were in safe hands.

    And for the festive season, don’t miss out on our amazing black-tie Christmas party – we love getting dressed up for this annual bash, with brilliant company, a heavenly dinner and great tunes that will have you dancing the night away.

    Bond with your team outside the office.
    Each team here at Enteractive arrange several team events throughout the year - go-karting, ten-pin bowling, fancy dinners, sunny boat trips around the island, even football trips to Milan… You name it, we’ve probably done it!

  • Health and well being benefits

    Exercise not only has a positive impact on your body, it also improves your attitude, your mind and your mood.
    We offer our employees discounted gym memberships, a weekly football session and we also participate in a variety outdoor sports events. The Grid, Padel ball, hiking, and there’s so much more..

  • Training and Development

    At Enteractive, we believe in continuous learning and the potential of our employees. That is why we encourage and support each employee to never stop learning, improving, and developing.

Workplace & Culture

Work hard - Play hard 

Enteractive is a fast-growing company and an all-round awesome place to be. We offer a great work-life balance, a flat working environment, and no dress-code. We offer a lot of opportunity for growth in a 100% self-motivating work environment.


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