We are Enteractive, a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custom-made tech (Re)Activation Cloud®, we communicate with players around the world to promote our client’s platforms, while making sure they play responsibly! 💚
Working at Enteractive means being part of a team with more than 26 nationalities in 3 locations: Malta, Romania, and the US. Being in business for more than 10 years, we are now in an exciting scale-up phase, because of all the great talented people we have with us. We always strive to be better, working hard while enjoying a good portion of fun and competition!
We are looking for an American-English speaking Reactivation Sales Agent to join our Sales Team in Gzira, Malta.
In this role, you will be responsible for calling and engaging with inactive players in your native language on behalf of our clients to promote their platforms and offers. This role is for you if you are interested in iGaming or sports. Either you are an expert in one or many of the iGaming verticals, or you are new to the industry. We will train and help you succeed in the role and become our next sales superstar.
What you’ll be doing:
- Outbound calling (B2C) to inactive players;
- Representing different casino and sportsbook brands;
- Understanding players' needs and expectations;
- Promoting current bonus campaigns, if applicable;
- Introducing new games, features, payment methods, and any other relevant updates on iGaming platforms;
- Reaching the goals and targets set together with your country manager;
- Guiding players through the website, if necessary;
- Following GDPR and Responsible Gambling regulations.
What would you bring:
- You have a native level of American-English (we'll assess the accent);
- You are familiar with the American market;
- You are natural at engaging and leading conversations;
- You are an American sports fan;
- You have sales capabilities.
- You have experience in or good knowledge of gambling and betting;
- You have previous experience in B2C sales;
- You are fluent in other languages.
What we offer:
- A guaranteed salary with uncapped commission;
- Monday to Friday working week from 16:00 to 01:00 (weekends off);
- Free transport after midnight;
- Help with the work permit application;
- Delicious daily dinners and snacks (Monday to Friday) prepared by our in-house chef;
- Friday drinks at the office from 17:30 till 20:00;
- Relocation package (flight paid upfront, taxi from Malta airport, and 2 weeks in shared accommodation);
- Learning and development support and growth opportunities;
- Social activities and team-building events;
- Good work-life balance and company doctor on call when needed;
- Competitions with incredible prizes (Phone, tablet, earphones, events, travels, vouchers, concerts...);
- An opportunity to join a well-established company in Gzira, Malta.
Challenge yourself, set your goals – smash those goals and you’ll see the rewards.
Check out our relocation video for more info about Malta, and to learn more about Enteractive and other roles we currently have open, visit our careers site.