We are Enteractive, a service provider in the online gambling (iGaming) industry. We are the industry leader and the experts in player reactivation. Be it online casino or sportsbook, we know how to reactivate players and increase their retention and loyalty to the brands we work with. Through our custom-made tech (Re)Activation Cloud®, we communicate with players around the world to promote our client’s platforms, while making sure they play responsibly! 💚

We are looking for a Sales Training Specialist to join our team in Malta.

Enteractive is seeking a highly skilled and dynamic Sales Training Specialist to strengthen and elevate the performance of our (Re)Activation Sales Department. This newly established role is central to developing our people, enhancing our product knowledge, and ensuring that our sales teams are equipped with the skills, confidence, and expertise required to deliver exceptional results.

The Sales Training Specialist will be responsible for designing, implementing, and continuously improving all sales‑related training initiatives across the department. This includes sales methodology, product knowledge, communication techniques, compliance awareness, and performance‑enhancing best practices. The ideal candidate will be an engaging facilitator, a structured planner, and a proactive problem‑solver who identifies knowledge gaps early and drives impactful learning solutions.

This role is critical to building a strong, consistent, and scalable workforce that aligns with Enteractive’s standards of excellence.

Key Responsibilities

Training Strategy & Planning

• Conduct comprehensive assessments of current skill levels and upskilling needs within the Malta HQ (Re)Activation teams.

• Develop and present a structured 12‑month Sales Training Roadmap aligned with departmental and company objectives.

• Identify knowledge gaps, performance trends, and training opportunities before they impact operational output.

Training Design & Delivery

• Design, develop, and implement a full learning programme covering Sales, Product, Communication, and Customer Engagement.

• Create training materials, presentations, manuals, and digital learning content tailored to different learning styles.

• Deliver engaging training sessions in person, via Zoom, and through online learning modules.

• Build assessment tools to measure knowledge retention, skill development, and performance improvement.

• Provide ongoing coaching, refresher sessions, and targeted interventions where needed.

Content Ownership & Knowledge Management

• Fully own, maintain, and continuously update Slite with all Sales‑related content, ensuring accuracy, clarity, and accessibility.

• Review, refine, and modernize the existing Induction Training Programme for new joiners.

• Take ownership of selected components, or the entirety, of the induction process for the (Re)Activation Sales Department.

Collaboration & Follow‑Up

• Work closely with Sales Managers, Team Leads, HR, and Product teams to ensure training aligns with operational needs and product updates.

• Monitor post‑training performance and follow up with employees to ensure knowledge is applied effectively.

• Provide regular reports and insights to management on training outcomes, progress, and areas requiring attention.

What do you bring?

• Extensive hands‑on experience in Sales, ideally within a fast‑paced, target‑driven environment.

• Proven experience in training, coaching, teaching, or similar roles involving adult learning.

• Strong understanding of iGaming and a genuine interest in gambling products and player behaviour.

• Exceptional communication skills with the ability to make learning engaging, interactive, and enjoyable.

• Highly structured, organised, and proactive, with the ability to anticipate training needs before they arise.

• Excellent command of spoken and written English.

• Strong presentation skills and advanced proficiency in creating high‑quality PowerPoint materials.

Nice to Have

• Background in Learning & Development, education, or instructional design.

• Previous experience within the gambling industry (Affiliate, Game Provider, Operator).

• Fluency in Spanish and/or Italian, Portuguese, German, Scandinavian languages.

What We Offer

• A great opportunity for growth and to improve and enhance our service even further.

• Meals: Complimentary breakfast and lunch served Monday to Friday at our Malta HQ.

• Health Insurance: Enrollment in the MAPFRE Middlesea Health Insurance Scheme, offering both In‑Patient and Out‑Patient coverage. (The company reserves the right to change the insurance provider if required.)

• Events & Culture: Regular company and team‑building activities, including quarterly events, summer and Christmas celebrations, and friendly competitions throughout the year.

• Mental Wellbeing: A one‑time allowance of €250 to support therapy or counselling sessions.

• Equipment: A company laptop, monitor, headset, business phone, and phone line provided for professional use during your employment.

• Additional Perks: Access to various partner discounts, such as gym memberships, real estate services, spa treatments, massages, facials, manicures, and more (subject to provider terms). You will also benefit from ongoing training and development opportunities, as well as a multicultural, modern, and welcoming office environment.

Working at Enteractive means being part of a team with more than 35 nationalities in 3 locations: Malta, Romania and the US. Being in business for more than 10 years, we are now in an exciting scale-up phase, because of all the great, talented people we have with us. We always strive to be better, working hard while enjoying a good portion of fun and competition! 👑